Effective Date: August 4, 2026
Last Updated: August 4, 2026
Welcome to Chad & Erin, LLC ("Company," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of www.chadanderin.com, including our website, products, services, educational content, communications, and all related features.
By accessing our website, creating an account, placing an order, or otherwise using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of our website.
Website Use
You agree to use our website only for lawful purposes and in accordance with these Terms.
You may not:
- Violate any applicable laws or regulations.
- Interfere with the operation, security, or functionality of our website.
- Attempt to gain unauthorized access to our systems or customer information.
- Copy, reproduce, modify, distribute, or commercially exploit any content on our website without our prior written consent.
- Use our trademarks, logos, product names, photographs, videos, educational materials, or other intellectual property without authorization.
We reserve the right to suspend or terminate access to our website, refuse service, or cancel orders if we believe these Terms have been violated.
Products & Orders
All products are subject to availability. We reserve the right to limit quantities, discontinue products, update pricing, or refuse or cancel orders at our discretion, including in cases of pricing errors, suspected fraud, product unavailability, or violations of these Terms.
Payment must be successfully authorized before an order is processed.
While we make every effort to ensure that product descriptions, photographs, ingredient information, pricing, and other website content are accurate, occasional errors may occur. We reserve the right to correct errors, update information, or cancel affected orders at any time.
Because our products are handcrafted using natural ingredients, slight variations in color, scent, texture, or consistency may occur between batches and do not constitute a defect.
Shipping & Returns
Processing and delivery times are estimates only and are not guaranteed.
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's operations and circumstances beyond our reasonable control.
Returns, exchanges, and refunds are governed by our published Return Policy, which is incorporated into these Terms by reference.
Cosmetic Product Disclaimer
Our products are cosmetic products intended to cleanse, moisturize, nourish, and improve the appearance of healthy skin.
They are intended for cosmetic use only and should always be used according to the directions provided.
Because every individual's skin is unique, customers are responsible for reviewing ingredient lists before use and determining whether a product is appropriate for their personal needs. We recommend performing a patch test before using any new skincare product. If irritation or an adverse reaction occurs, discontinue use immediately and consult a qualified healthcare professional.
Because our products are handcrafted with naturally derived ingredients, slight variations in color, scent, texture, or consistency may occur between batches. These natural variations are expected and do not indicate a defect.
FDA & Medical Disclaimer
Unless expressly stated otherwise, the statements made on our website, product pages, blog, emails, social media accounts, videos, customer communications, and other materials have not been evaluated by the United States Food and Drug Administration (FDA).
Our products are not intended to diagnose, treat, cure, or prevent any disease.
The information we provide is intended solely for educational and informational purposes and should not be interpreted as medical advice, diagnosis, or treatment. Always consult your physician or another qualified healthcare provider regarding any medical condition, pregnancy, nursing concerns, allergies, medications, or skin conditions before using any new skincare product.
Individual results will vary.
Intellectual Property
All content on this website—including our branding, trademarks, logos, product names, photographs, videos, graphics, educational materials, product descriptions, website design, and other content—is owned by Chad & Erin, LLC or used with permission and is protected by applicable copyright, trademark, and other intellectual property laws.
You may not reproduce, modify, distribute, publish, or commercially use any portion of our website or content without our prior written consent.
If you voluntarily submit reviews, testimonials, photographs, videos, or other content to us, you grant Chad & Erin, LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute that content for marketing, promotional, and business purposes.
If you voluntarily provide suggestions, ideas, comments, or other feedback regarding our products or website, you agree that Chad & Erin, LLC may use such feedback without restriction or compensation.
Disclaimer of Warranties
Our website, products, and content are provided on an "AS IS" and "AS AVAILABLE" basis to the fullest extent permitted by law.
We do not guarantee uninterrupted website availability, error-free operation, or that our products will produce any particular cosmetic result or be suitable for every individual. Individual experiences and results will vary.
Limitation of Liability
To the fullest extent permitted by applicable law, Chad & Erin, LLC, together with its owners, officers, employees, contractors, affiliates, and representatives, shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or content.
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.
Nothing in these Terms excludes liability where such limitation is prohibited by applicable law.
Resolving Concerns
We genuinely value our customers and encourage you to contact us first if you have any questions or concerns regarding your order or our products. Most concerns can be resolved quickly through open communication before formal legal action becomes necessary.
Governing Law
These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law principles.
Any legal action relating to these Terms or your use of our website shall be brought exclusively in the appropriate state or federal courts located in the State of Florida.
General Provisions
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available to us.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, and any other policies published on our website, constitute the entire agreement between you and Chad & Erin, LLC regarding your use of our website and purchase of our products.
We reserve all rights not expressly granted in these Terms.
Changes to These Terms
We may revise these Terms from time to time. Any changes become effective upon posting the updated Terms to our website unless otherwise stated. Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Use, please contact us:
Chad & Erin, LLC
Website: www.chadanderin.com
Email: [email protected]
Address: PO Box 530032, Debary, FL 32753